Operations Manager

08/10/2024
Exeter
Full-time

Key Responsibilities:

 

• Assist and deputise for General Manager at Exeter Airport as follows;

 

• Coordinate the day to day running of base maintenance including support shops and services;

 

• Manage the contractor requirement levels within Base; • Liaise with onsite customer representatives as required;

 

• Allocate the manpower levels and mix of skill sets required for the team to achieve the best outcome for our Customers, the business and the achievement of maximum team performance.

 

• Ensure training requirements for Base staff are met;

 

• Ensure staff reviews are completed in a timely and professional fashion;

 

• Recruitment and Selection – Provide guidance to HR & Quality Departments regarding the suitability of new applicants, participate in the interview process;

 

• Address any safety or quality issues raised on aircraft or in the hangar facility;

 

• Ensure that there are minimum quality audit findings within Base and eliminate those arising in a prompt and efficient manner;

 

• Possess the drive and energy to continuously meet/exceed customer’s requirements and Exeter Base Maintenance Revenue and Cost targets.

 

• Be prepared to undertake other duties as may be reasonably assigned by the General Manager from time to time.

 

• Be prepared to undertake other duties as may be reasonably assigned by the Company from time to time.

 

• Work with our sales resources to identify and capture new opportunities in the maintenance schedule and coordinate potential customer slot requests.

 

Core Competencies:

 

• A high degree of commercial awareness of the Base Maintenance business;

 

• An ability to manage, motivate and develop individual staff and teams;

 

• Strong analytical, decision-making, planning and organisational skills;

 

• Strong communication skills oral and written;

 

• Excellent interpersonal, leadership and negotiation skills;

 

• Competent PC skills (MS Office – Excel, Word, PowerPoint, Project, Access and Outlook).

 

• Knowledge of and ability to ensure compliance with the organisational policies and procedures detailed in the Dublin Aerospace MOE and supporting manuals;

 

• Contribute to an open and friendly work environment dedicated to delivery of the best product to our Customers through our Base Maintenance Team;

 

• Willingness to invest in your personal development to augment your performance and development of this role;

 

• Ability to obtain Form 4 approval from the UK CAA;

 

• A knowledge of Base Maintenance Planning, Materials and Work Recording Systems such as DALsys, Visaer, SAP or AMOS would be an advantage.

 

Essential Criteria:

 

• Must be in good physical health and willing to undergo a full medical examination prior to any offer.

 

• Must be able to qualify and at all times hold an Airside Pass at Exeter airport and our headquarters in Dublin if required.

 

• Fluency in English, both spoken and written;

 

• Be able to pass a 5 year security background check;

 

• Must be able to live and work in the UK without restriction at the time of application for this position.

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